Please note that unfortunately due to the Christmas season and the high amount of parcels, carriers may face delays during the delivery phase and it might take 1-3 business days longer than usual for your parcel to arrive. Additionally, this also affects our customer service response times.
Please note that it might take 1-3 days until the tracking code you received is activated. This is due to the fact that the tracking code is activated once the parcel has reached the carriers' sorting centre. If it has been longer than 3 days and the tracking code is not activated, please contact us.
If you have placed an order, it will be processed, sent and delivered as fast as possible, so we ask for your patience. We are doing our very best to handle the situation and shorten our response times. Thank you for your understanding and patience.
AirTrack Nordic Team